Records Unit

The Records Unit is supervised by 1 Records Supervisor and staffed by 8 highly experienced Records Assistants with over 50 combined years in Police Services. They provide reception services and respond to customer requests in the lobby.
CHPD Front
All records, police reports, public calls, and citizen requests are processed by the Records Unit in order to ensure prompt and efficient service to the citizens of Citrus Heights.

What We Do
The most advanced technology is used to:
  • File crime reports with the District Attorney’s Office
  • Process parking and traffic citations
  • Fingerprint with ink and Live Scan
  • Process criminal and collision reports
  • Release stored and impounded vehicles
  • Manage arrest warrants
  • Manage the alarm program
  • Release police records
  1. Holiday Schedule
  2. Fingerprinting
  3. Alarms
  4. Police Reports
New Years Day Closed
Martin Luther King Day 9 a.m. - 2 p.m.
President’s Day 9 a.m. - 2 p.m.
Memorial Day 9 a.m. - 2 p.m.
Independence Day Closed
Labor Day 9 a.m. - 2 p.m.
Veteran’s Day 9 a.m. - 2 p.m.
Thanksgiving Day Closed
Day after Thanksgiving 9 a.m. - 2 p.m.
Christmas Eve 9 a.m. - 2 p.m.
Christmas Day Closed
New Years Eve 9 a.m. - 2 p.m.

Citizens who have had their vehicles stored or impounded by the Citrus Heights Police Department must appear in person to have that vehicle released. Registered owners or their designee must show a valid California Driver’s License, current registration, and proof of insurance.

Pursuant to Resolution 97-1217, prior to the release of your vehicle, you must pay an administrative fee of $150 to the city. This fee must be paid with a cashier’s check, cash, Visa or Master Card, or money orders. No personal checks will be accepted.

Once you have paid the administrative fee, you will be provided with a release form which must be presented to the towing company prior to release of your vehicle. The administrative fee must be paid, in person, in our lobby.

The lobby is open during our normal business hours, Monday through Friday, 8 a.m. to 5 p.m., Saturday, 9 a.m. to 2 p.m., excluding holidays.

Tow Hearing
In accordance with the provisions of CVC 22852, if you are notified that your vehicle has been stored you have the right to a hearing to determine the validity of this storage. Your request for a hearing must be received within 10 days from the date of the notice of storage. Hearings are conducted by appointment only. If you would like to request a hearing, please contact the Records to schedule an appointment at 916-727-5500 or by writing to:
Citrus Heights Police Department
c/o Tow Hearing Request
6315 Fountain Square Drive
Citrus Heights, CA 95621

Hearing Officer
A hearing officer is available Monday through Friday, 8 a.m. to 5 p.m., excluding holidays. Hearings can be held over telephone or, if necessary, in person.

If you request a hearing, it will be conducted within 48 hours of your request, excluding weekends and holidays. If the registered legal owner fails to request or attend a scheduled hearing, this shall satisfy the post-storage validity hearing requirements of California Vehicle Code 22852.